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System Integrations
We can integrate anything with everything: call centers, CRM, monitoring, inventories, directories, middleware and custom apps.
An ITSM platform delivers value only when it is connected to the systems around it. Integration is our core specialty — in .NET, JavaScript, Java, Python and PHP.
We have integrated ITSM suites with call center platforms, Oracle database middleware, Siebel CRM, IBM Netcool monitoring, Clicksoftware workforce management, technical inventory systems, Active Directory, email infrastructure and chatbots.
We design integrations to be upgrade-safe and monitored, with clear ownership of every interface.