← All services
Architecture Design
Solution architecture for ITSM platforms: sizing, high availability, upgrade paths, integration topology and security.
We design ITSM platform architectures: environment topology, sizing and performance, high availability and disaster recovery, upgrade strategy and integration architecture.
We have carried platforms through major version journeys — for example BMC Remedy from v7.1 to v20 at Telekom Srbija — so our designs anticipate what upgrades will demand.